Arris Modem Troubleshooting: No Power, No Internet
Hello readers, in this Arris Modem Troubleshooting guide, We will discuss many issues like Arris modem no power, Arris modem not turning on, and some wifi related issues. So without wasting any time let’s start the blog. Arris modems and modem routers are known for providing internet access to various households. However, problems with the internet can result in a halt to various services that are accessible online. Keeping this in mind, this Arris modem troubleshooting guide has been penned down. Here, we will try to address issues related to the Arris modem internet connection. Keep reading.
Arris Modem Troubleshooting: Problems with Solutions
Problem 1: Arris Modem Not Connecting to Internet
If your Arris modem is not connecting to the internet, then it might be due to a temporary glitch in the network. To address that glitch, it is recommended that you power cycle the modem. Power cycling means:
- Removing the modem’s power cable from the wall socket
- Waiting for a minute or two
- Reconnecting the power cable and switching on the modem
If power cycling does not help you resolving the no internet connection problem, check the co-axial cable that directly connects to your Arris mode. Get it replaced if found in a damaged state. Check the success of the troubleshooting process by accessing the Arris login page on an updated web browser via the 192.168.0.1 IP.
Problem 2: Arris Modem No Lights
If there is no light on the Arris modem, then it is surely a power-related problem. In that case, we, first of all recommend power cycling the modem because an improper boot up can also result in such a problem. If you fail, check the following:
- The power cable of your Arris modem – It should be properly connected to the modem’s power jack and the wall outlet. Above all, it needs to be free of damages.
- The wall outlet – One cannot expect a smooth supply of power if the outlet is damaged. Thus, be very sure that the modem is connected to a non-damaged socket.
Problem 3: Arris Modem No Internet or Not Connecting to WiFi
Here are the possible solutions to the problem when the Arris modem is not connecting to WiFi.
- Offload the Network – Disconnect a few devices connected to the WiFi network of your Arris modem
- Try Hard Reset – Press the Reset button of the modem to restore it to the default settings. However, doing this will require you to install it once again.
- Clear DNS Cache – From the computer on which you cannot connect to the modem’s WiFi, clear the DNS cache. Thereafter, you will be able to connect to WiFi.
Problem 4: Arris Modem Not Connecting to Router
If you want to enhance the internet connectivity in your house, then it is suggested to join it to a router using an Ethernet cable. But, if both devices can’t connect, use these tips to fix the issue:
- Use the correct ports on your WiFi devices to connect them.
- Be sure that the LAN cable used by you does not have cuts.
- Restart the router as well as the Arris modem.
- Reset the WiFi router to its default settings.
- Get in touch with your ISP to verify if there is an internet-related problem.
- Reset the Arris modem.
The Final Words on Arris Modem troubleshooting
The Arris modem troubleshooting guide ends here. We hope that you will be able to fix the problems with the modem and are now having a smooth networking experience.
Arris Modem Troubleshooting FAQs
1. Why I can’t log in to Arris modem?
May be you are using the incorrect login password. Therefore, use the correct password to log in to the modem. Take care of the login IP too.
2. Why I am unable to connect to my modem?
Come a little closer i.e. in the WiFi range of the modem and use the right WiFi network key to join the Arris modem network.
3. Why is my Arris modem off?
This is because you haven’t connected it to a power outlet. If it is already connected, then there is a chance that the power supply is unstable. Use another wall socket in this case.