Is Your Arris Modem Not Working after Power Outage? Try This!
Power outages have become the most irritating happenings in the US. According to Annual Electric Power Industry Report, US electricity customers experienced approximately more than 5 hours of electricity interruptions in the year 2022. Although these figures are expected to decline in 2024, still have very much to do with an Arris modem that serves the purpose of sending internet to various wired and wireless devices judiciously.
A lot of users have reported about their Arris modem not working after power outage. Well, we cannot help you fix outages. But, will provide you with some effective solutions that will help you fix your Arris modem.
Reasons Behind Power Outage
As per Edison Electric Institute, a power outage in US generally occurs due to a bad weather. Thus, natural phenomena such as lightening, snow, wind, dust storms, and rain are the responsible factors. However, Arris power outage can also occur due to a bad cable connection – that is again an outcome of a worn-out power cable or ISPs co-axial cable. Damaged ports are also among those reasons.
Solutions: Arris Modem Not Working after Power Outage
Read the techniques given below to understand what to do when the modem does not work right after a power outage. Following these tips will require a bit of patience and carefulness. Stay alert while implementing them.
1. Check the Power Cable
Since the power outage can harm a lot of electrical appliances, there are chances that the power cable of your Arris router or modem has also suffered a loss due to the same. Thus, check if it has undergone damage. If it has, do not waste much time getting it replaced with a new one.
2. Use Another Wall Outlet
Apart from the power cable, the wall outlet can also get affected because of an outage. To testify this, you need to connect the modem to another outlet. If Arris modem lights go stable and green, then congratulations; this was the hack you needed.
3. Check the Port’s Functionality
In addition to the power cable and outlet being functional, the power cable port on the Arris router itself needs to be working. If that is damaged, then investing in a new model is surely required. However, you must also check the LAN ports of device if it is just the internet that is bugging you after a power outage.
4. Get a UPS
A UPS might sound as an additional thing, but, it can serve the purpose of supplying electricity to many devices. Especially, Arris power outages can be avoided. Thus, if your pocket allows, there is nothing bad in employing a UPS to power up the Arris router. It will ensure stable electricity during surges and outages.
5. Restart the Modem
Perhaps, restarting is the only thing that your modem needs. Therefore, we recommend you power cycle it. You can do that by unplugging the modem from the power outlet and waiting for a few seconds. 30 seconds would be ideal. Once done, you can re-plug the modem to see if it comes back to work or not.
The Final Words
It is now time to wrap up the guide in which we have explained what to do if your Arris modem is not working after power outage. We are expecting that experimenting with changing the power cable, outlet, and restarting it will bring you some luck. But, reset the modem if nothing happens. After that, set it up with the help of your ISP. However, things can go worse when the factory reset becomes ineffective. In that case, you should simply replace the modem with a new one from manufacturer.