Why is My Arris Modem Not Turning On?

Having trouble with your Arris modem? Is it not turning on? Before you replace it with a new one, we suggest you give a shot at the solutions mentioned in this guide. Here we have covered the best yet simple solutions for the Arris modem not turning on problem. These effective fixes have been comprised after a lot of research and have helped many users already. We are sure that at least one solution from this Arris router troubleshooting guide will help you out.

Arris Modem Not Turning On: Try This

Since your Arris modem is not turning on, the very first thing that you must do is to power it off and on using the power button. If that does not make your modem up and running then this time you should power it off and unplug the power cable as well. Wait for some time and plug it back and use the Power button to turn the modem on.

If this too failed to help and Arris modem not working even now then try the fixes given ahead.

1. Plug it into Alternative Socket

A damaged socket is the primary reason why the Arris modem won’t turn on. We suggest you try using different wall outlets to see if this helps. Even if the outlet does not look damaged, you should use another socket as the damage may not be visible to the eyes. Hence you must try using alternative sockets to se if this helps you or not.

2. Inspect Power Adapter

The power adapter of the Arris cable could be damaged or loose which is why it fails to supply adequate power to the modem. You should thus verify the power adapter next. Have a good look and replace it if necessary.

Make certain that the adapter is not loose. If you are using any power strip or extension cord to plug in the modem then remove it and plug the modem directly into the wall socket.

3. Reset Arris Modem

Is your Arris WiFi not working even after you have tried the solutions listed above? It is time you reset your modem to the default values. Resetting erases the current settings from the modem. Use the steps given below to perform a factory reset:

• The modem must be disconnected from the wall internet outlet.
• Now, with the help of a pointed object, push the Reset button located inside the pinhole.
• Hold the button for about 15 seconds and then release it.
• Wait until the modem reboots.

Your Arris modem should be turned on and work normally. Reconfigure the modem using the Arris modem app or web interface. You should use the default login values now. Let us tell you that if it is the Arris modem router, then use the Arris router login details to complete the setup.

Conclusion

Arris modem not turning on is one such problem that many Arris users have reported about. However, the effective solutions listed in this post should help you out to make your modem up and working as intended. By any chance, Arris modem won’t turn in even after the reset process, then you should get it replaced.