Getting to Know ARRIS NVG448 Gateway Lights

The LEDs available on your Arris NVG448 gateway are meant to help you understand its working status. These lights also help you with troubleshooting various issues. In this guide, we have covered meaning of different lights on your Arris NVG448. We have also provided troubleshooting steps along. Read on.

Different Lights on Arris NVG448 Gateway

You will notice different LEDs on your Arris gateway. These lights are:

• Power LED
• Internet LED
• Broadband 1 and 2 LEDs
• WiFi LED
• Phone LED
• LAN Ethernet ports and ONT Broadband port LED
• WPS button LED

Understanding Lights Meaning & Troubleshooting: NVG448

POWER LED

Color/ Status	Meaning	Troubleshooting Tips
Off	NVG448 is powered off or not receiving power	Turn on Power button. Check the power cord of the gateway. It should be damaged free. Both ends of the cable should be inserted correctly. Use alternative wall outlet to supply power.
Solid Red	It implies an error. The gateway is not powering up properly	Reboot the gateway by powering not off and on. Check the power cord and the power outlet. Plug the gateway into different outlet
Flashing Green	Arris router is blinking green when the gateway is booting up	None
Solid Green	Arris NVG448 gateway is powered up	None

Internet LED

Color/ Status	Meaning	Troubleshooting Tips
Off	No active broadband connection	Ensure that the Ethernet cable is properly inserted. The right ports should be in use. The cable connects to Data Port on the Optical Network Terminal and red ONT port on gateway Put to use another Ethernet cable. Reset Arris router is nothing helps.
Solid Red	Gateway can’t get IP	Check that the Ethernet cable is securely connected. Replace the Ethernet cable. ONT should be properly powered on.
Solid Blue	Broadband connection works fine	None

Broadband 1 & 2 LEDs

Color/ Status	Meaning	Troubleshooting Tips
Solid Red	No Broadband connection	Reboot the Arris gateway. Power it off and on. Check the Ethernet cable.
Flashing Green	Gateway is trying to connect	None
Solid Green	Active WAN connection	None

WiFi LED

Color/ Status	Meaning	Troubleshooting Tips
Off	WiFi bands are disabled or no active WiFi connection	Ensure that the WIFI is enabled on the Arris gateway. Use the correct SSID to connect to the gateway WiFi.
Solid Red	WiFi network failure	Check your wireless network. Check the network cables.
Flashing Yellow	Active WiFi network	None
Solid Green	Enabled WiFi	None

LAN Ethernet Ports & ONT Broadband Port LEDs

Color/ Status	Meaning	Troubleshooting Tips
Off	No activity detected	The Ethernet cable should be properly connected to the Data port on ONT and red ONT Broadband port on gateway Fix or repair if the cable is damaged. ONT should be powered on.
Flashing Green	Internet traffic is passing on the line	None
Solid Green	Port is active	None
Solid Orange	No connection	The Ethernet connection should be stable. The cable must not be damaged. It should be securely connected to port on Arris gateway and wall jack.

In the End

So, this is all about ARRIS NVG448 gateway lights, their meanings and troubleshooting tips that you can follow if you are stuck with an issue.