Arris TM1602 Not Turning On: Troubleshooting Guide

Arris TM1602 modem supports all the industry-leading ISPs and help you stay connected to the internet. But, having the modem installed seems pointless when the modem is not turning on. Let’s find out why is your Arris TM1602 not turning on and what you can do to get the problem fixed.

Reasons Why Your Arris TM1602 Not Turning On

Mainly, a damaged power outlet is the reason due to which the modem does not turn on. Apart from this, read below to know other reasons:

• Damaged power cord
• Loose connection at the power port
• Your modem is overheating
• Physical damages on the Power button of the modem
• Faulty power adapter

Solutions: Arris TM1602 Not Turning On

We believe that you have now understood why your modem is not powering up. With that said, you must follow the given hacks to solve the problem without any delay. But, before that, have a look at the power outlet and check for any physical damages. If it is found damaged, the option of connecting the TM1602 modem to another wall outlet is always there.

Examine the Power Cord: After ensuring that the power outlet is working, you must pay attention to the power cable. It must be working properly. You can’t expect a damaged cable to power up the modem. In case it is damaged, but a genuine one so that you don’t face compatibility issues.

Ensure Stable Connection: There are chances that the power cable is improperly plugged in. Thus, you should check whether the connection is strong at the power port as well as the adapter. If it is not, make it and check if the Arris TM1602 turns on now.

Let the Modem Cool Down: Excessive working can cause your modem to overheat. So, you are suggested to give some rest to the modem. Here’s how:

• Unplug the power cord of the modem from the outlet.
• Now, wait for 10-15 minutes.
• This will allow your modem to cool down. Also, technical glitches will be fixed.
• Plug the Arris modem back into the outlet and notice the power LED.
• If the light glows, no further troubleshooting is required.

Check the Power Button: See to it if the Power button of the Arris modem is set to ON position. At times, we forget to press the physical power button on the modem. If it is ON, then check if it is broken or damaged. You need to get some maintenance done from the retailer if that is the case. Also, ensure that the Power button is not stuck in the middle.

Examine the Power Adapter: Since the problem is related to power, you are advised to check each and every factor responsible for supplying power to the TM1602 modem. It must be in perfect condition. A modem cannot afford a stable powers supply from a damaged outlet.

Also Read: Arris Modem Troubleshooting: No Power, No Internet

After following the techniques, check if the modem has turned on or not. To stay on the safe side, you should use a UPS. This will prevent the modem during power outages. Also, ensure that surge protector is working (if you have used any).

In a Nutshell

If the Arris TM1602 is not powering on, you should examine all the power-related factors i.e. the power cable, adapter, ports, etc. Once you are sure that everything is fine with them, see for physical damages on the modem. Sometimes, you need to get it replaced with a new one if the problem persists.